RETURNS

returns form

thank you — that's with us

we've got your return request and you'll have a confirmation email shortly. once it arrives, post your item back to the address on the returns page using a tracked service.

fill this in before you post anything back to us. it takes a minute and it means your parcel is matched to your order as soon as it arrives.

returns are accepted within 14 days of delivery, unopened and in original packaging. if your item arrived damaged or faulty, please email home@fredahome.co.uk within 48 hours instead, with photos.

YOUR DETAILS

name *

email *

phone only if you'd rather we called than emailed

YOUR ORDER

order number * it's at the top of your confirmation email

date delivered

what are you returning? *

THE REASON

why are you returning it? *

condition *

refund or exchange? *

anything else we should know?

we'll email you within one working day. please don't post anything back until you've heard from us.

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