Terms of service
Terms of Service
Overview
This website is operated by FREDA. Throughout the site, the terms “we”, “us” and “our” refer to FREDA. By visiting our site and/or purchasing from us, you agree to be bound by the following Terms of Service.
Please read these Terms carefully before using our website. If you do not agree to all of the Terms, you may not access the site or use any services.
Online Store Terms
By agreeing to these Terms of Service, you confirm that you are at least the age of majority in your country of residence, or that you have given consent for any minor dependants to use this site.
You may not use our products for any unlawful or unauthorised purpose, nor violate any laws in your jurisdiction.
Products & Descriptions
We take care to describe and present our products as accurately as possible. However, colours, finishes, and appearance may vary slightly due to photography, lighting conditions, and screen settings.
All products are subject to availability. We reserve the right to limit quantities or discontinue products at any time without notice.
Pricing & Payments
All prices are listed in GBP (£) unless stated otherwise and include VAT where applicable.
We reserve the right to change prices at any time without notice. Payment must be received in full before orders are accepted and processed.
Orders & Acceptance
Once an order is placed, you will receive an order confirmation email. This confirmation does not constitute acceptance of the order.
We reserve the right to refuse or cancel any order at any time, including but not limited to reasons such as stock availability, pricing errors, or suspected misuse. If an order is cancelled after payment has been taken, a full refund will be issued.
Shipping & Delivery
Estimated delivery times are provided as guidance only and are not guaranteed. FREDA is not responsible for delays caused by postal services, couriers, customs, or events outside our control.
Risk of loss and responsibility for the goods passes to you upon delivery.
Returns & Refunds
Our Returns & Refunds Policy forms part of these Terms of Service. Please refer to that page for full details regarding eligibility, timeframes, and procedures.
Intellectual Property
All content on this website — including but not limited to text, images, graphics, logos, and design — is the property of FREDA and may not be copied, reproduced, distributed, or used without prior written permission.
Limitation of Liability
To the fullest extent permitted by law, FREDA shall not be liable for any indirect, incidental, or consequential damages arising from the use of our products or this website.
Nothing in these Terms limits your statutory rights as a consumer.
Changes to Terms
We reserve the right to update, amend, or replace these Terms of Service at any time. Changes will take effect immediately upon being posted on the website.
Contact Information
If you have any questions about these Terms of Service, please contact us at:
home@fredahome.co.uk
